Ecommerce Order Fulfillment Specialist APPLY NOW

At Stitchin' Heaven, we are committed to fostering a culture that thrives on our core values: Creative & Innovative, Owns It, Vulnerability-Based Trust, and Wow People. We are seeking an Order Fulfillment Specialist to join our Ecommerce team and play a pivotal role in ensuring exceptional customer experiences while living out our core values. If you are passionate about ecommerce, thrive in a fast-paced environment, and share our values, we encourage you to apply.

Role and Responsibilities:

As an Order Fulfillment Specialist, you will be responsible for the following:

1. Order Processing: Accurately process and prioritize customer orders using our ecommerce platform.
2. Inventory Management: Maintain and update inventory records to ensure product availability and accuracy.
3. Packing and Shipping: Safely and efficiently pick, pack, and ship orders, including addressing special packaging needs.
4. Quality Control: Ensure that products are packaged correctly and meet our quality standards.
5. Customer Service: Provide exceptional customer service by addressing inquiries, tracking shipments, and resolving order-related issues.
6. Process Improvement: Continuously seek opportunities to streamline order fulfillment processes and enhance efficiency.
7. Adherence to Core Values: Embrace and embody our core values in all aspects of your work.

Qualifications:

To excel in this role, candidates should have the following qualifications:

1. Ecommerce Experience: Demonstrated experience in order fulfillment within an ecommerce environment is highly preferred.
2. Attention to Detail: Exceptional attention to detail to ensure accurate order processing and packaging.
3. Team Player: A collaborative spirit and a willingness to work with cross-functional teams to achieve common goals.
4. Tech-Savvy: Proficiency in using ecommerce platforms and shipping software.
5. Problem-Solving Skills: Ability to troubleshoot and find solutions to order-related challenges.
6. Physical Stamina: Capability to handle physical tasks related to packing and shipping.
7. Adaptability: The flexibility to adapt to a fast-paced and evolving ecommerce landscape.
8. Customer-Centric: A commitment to delivering outstanding customer experiences.

Our Core Values:

• Creative & Innovative: We encourage fresh ideas and creative solutions that drive progress.
• Owns It: We take ownership of our responsibilities and deliver on our promises.
• Vulnerability-Based Trust: We foster an environment where trust and openness are valued.
• Wow People: We aim to exceed expectations and leave a positive impact on our customers and team members.

If you are excited about contributing to a dynamic Ecommerce team while embracing our core values, we'd love to hear from you. Join us in making a difference and providing outstanding service to our customers.

Stitchin' Heaven is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.