Our Receiving Specialist is responsible for handling all incoming shipments, ensuring accuracy and quality, maintaining detailed records, and organizing inventory efficiently. This role requires strong attention to detail, excellent organizational skills, and effective communication with multiple departments to ensure smooth operations. The Receiving Specialist will also assist with events, returns, compliance, and various warehouse duties as needed.

Our Receiving Specialist must understand the importance of, and share our company’s Core Values:

1. Creative & Innovative – Forward Thinking; Always Learning
2. Owns It – Takes Initiative; Focused; Self Improving
3. Vulnerability-based Trust – Open communication; Safe; Transparent; Caring
4. Wow People – Exudes Quality; We will do what’s right; Go the extra mile; We uphold the highest standards of conduct in dealing with our co-workers, our friends, and the community.

Key Responsibilities:

Receiving Shipments

• Accept incoming shipments from vendors, couriers, or suppliers.
• Inspect deliveries for damage, missing items, or discrepancies.
• Verify quantities and contents against packing slips and purchase orders.

Documentation & Record Keeping

• Sign for deliveries and maintain accurate records of received goods.
• Update inventory management systems or logs with received items.
• Fill out a PO copy of an RFI (Request for Invoice) for delivery to the correct department.
• Place received items not for the storefront on a hold invoice.
• Match receiving logs to vendor invoices and submit them to finance for payment.

Quality Control

• Check the condition of received items, ensuring they meet quality standards.
• Report any damaged, defective, or incorrect items to the appropriate department.

Storage & Organization

• Properly store received goods in the designated area.
• Label each item with a SKU and price for easy identification.
• Rotate stock and maintain a clean, organized receiving area.

Communication & Coordination

• Notify relevant departments (e.g., purchasing, inventory, or retail) about received shipments.
• Work with vendors to resolve shipment issues or discrepancies.
• Coordinate with warehouse or stockroom staff to move inventory efficiently.

Returns & Rejections

• Notify purchaser when a return needs to be processed for a damaged or incorrect order.
• Repackage items for return with the proper shipping label and arrange shipment.

Compliance & Safety

• Follow company policies and safety procedures when handling shipments.
• Ensure proper safety is used for equipment like pallet jacks and forklifts.
• Dispose of packaging material efficiently.
• Keep the warehouse clean and organized.

Other Duties

• Pack for cruises and events by making pallets, wrapping pallets, and strapping pallets.
• Obtain weights and dimensions for all cruise/event pallets and send them to the events team lead.
• Create a list of all serialized items going on cruise/event pallets.
• Verify serialized numbers upon return of cruise/event pallets and notify the events team lead.
• Support other departments when necessary.

Qualifications:

• High school diploma or equivalent.
• Previous experience in receiving, warehouse operations, or inventory management preferred.
• Strong attention to detail and organizational skills.
• Ability to lift 50+ pounds and stand for extended periods.
• Forklift certification or willingness to obtain certification.
• Proficiency in inventory management systems or the ability to learn quickly.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment and collaborate with multiple departments.

The Receiving Specialist plays a vital role in ensuring the smooth flow of inventory and materials within the company. This position requires a proactive and detail-oriented individual committed to maintaining efficiency, accuracy, and organization in all receiving and warehouse operations.