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Stitchin' Heaven Cruise FAQs

We recognize your inquiries and have compiled a list of frequently asked questions about quilting travel, which can potentially address your concerns. If you can't find the information you need here, please don't hesitate to reach out to us at info@stitchinheaven.com."

Cruise Information:

How can I stay informed?

Stitchin’ Heaven Travel will send you emails to keep you up to date and excited about your upcoming cruise. We also offer a great feature of a private Facebook group for each cruise. This is a great way for you to ask questions and meet others who will be on the same cruise. Information to join this group is in the confirmation email we send you once your registration is complete. Please be sure you answer the questions in order to keep our group private. 

When is my final payment due?

Final payments for our trips are due approximately 90 days prior to departure. We also offer flexible payment plans options!

Do I need a passport?

Yes, you are required to have a passport for any of our cruises.

What about Travel insurance?

Travel insurance is available for your protection from Royal Caribbean in the form of their CruiseCare Program. It is $109 per person and both cabinmates must purchase it. In the event insurance is used please be aware that it covers the cost of the cruise only. Sewing package fees are not refunded. Full details of the plan can be found here. 

Can we do a triple occupancy?

Yes, usually triples need to be in a balcony to get a sofa bed on a cruise.

I don't have a roommate. Can you find me one?

We do match roommates. We can't make any guarantees but lots of people do this!

Do you book flights for me?

No, besides Royal Caribbean shuttle transfers, we are not able to directly handle any reservations or bookings outside of the cruise. This means flights, hotels, taxis, etc. We do, however, provide you with many tools so that you can make your own reservations, depending on your needs.

When should I book my flights?

Plan to be at the pier no later than 3 hours prior to departure if you are flying in the day of the cruise. Flights home should be made for after 12:30PM the day the cruise returns.

Is transportation provided to the ship from the airport?

Royal Caribbean generally runs buses the day of the cruise for a fee. You will need to make a reservation for this beforehand if you plan on using it. If you are coming in the day before, you will need to find your own transportation to the hotel and cruise terminal. Many hotels offer free transportation from the airports. Stitchin’ Heaven Travel will recommend a hotel in each departure city, but the choice is up to you.

When should the online check in be completed?

Check-In opens 90 days before your cruise and must be completed no later than 3 days prior to sailing. Completing the Check-In process for all the guests in your reservation will save you from having to fill out forms at the pier.

How do I book shore excursions?

Shore excursions are booked directly through Royal Caribbean. We will provide you with a reservation/booking # that can be used to log in and do this.

Are there formal nights onboard?

Yes, there will be two formal nights while we are onboard. These will take place in the Main Dining Room and specialty restaurants. There are always more casual dining options available if you don't want to attend Formal Night - though the second Formal Night is usually Lobster Night! Formal nights are quite interpretive - while some will don tuxedos and cocktail gowns, many will attend in simple "Sunday Church" attire.

Can I use the onboard credit or cruise coupon toward a future cruise on a Stitchin' Heaven Travel group trip?

Unfortunately, you cannot. The onboard credit promotion that is offered through Royal Caribbean is an incentive to encourage travelers to book another cruise while onboard. This option only applies to individuals. Since we are a corporate incentive group, it will not be allowed by RCCL. Group travel requires special handling and services that individual travel does not require. Stitchin Heaven also has an incentive plan for signing up for a future cruise while on your cruise. You will receive information on our program during your cruise.

Class Information:

Where will we meet on the ship?

There will be a welcome meeting on Day 1. The time and meeting place will be provided in a future email closer to your cruise date.

How many people are coming?

Generally, our classes are limited to 30 students per class. Most trips have three classes, some have two.

Do you furnish machines to sew on during class?

Absolutely! The Bernina 475 QE model or better will be provided on all our cruises. Each machine will be furnished with a quarter inch foot with a guide (#57). If you have a Bernina and prefer a different style of sewing foot, please bring it.

Can we sew during non-class hours?

YES!! The sewing room will be open 24 hours for your convenience.

When are the classes?

Our classes are generally on days that we are at sea so you don't miss any ports. They normally run from 9am - 4pm with an hour break for lunch.

What about sewing room guidelines?

Stitchin’ Heaven has adopted a perfume and essential oil free zone for our Conference Room. You will also be given a handout with more guidelines to make your sewing experience great!

Can I have a beverage at my sewing station?

Yes, you can! We will provide ice and water in the conference center. We strongly recommend you bring a water bottle/coffee cup with a lid so there are no accidental spills.

Will I be sewing with my friends?

Yes. As long as you have indicated on your registration form that you are traveling in a group with your friends. Those groups will be seated in the same sewing room and in the dining room (although if your group gets too large you will probably be at separate tables next to each other). Roommates are always seated together.

What sewing supplies do I need?

We will send you a supply list for the classes. This usually includes basic sewing supplies like small scissors, a rotary cutter, a small mat, pins, a seam ripper, etc. The supply list will also include specific tools needed for the quilt projects on your specific cruise. It will be mailed to you after the final payment date for your cruise via USPS.

Can I bring scissors on a plane?

Yes, if the blades are 4 inches or less in length. You will want to pack any other sharp objects in your checked luggage for security reasons. Click here for more information on TSA regulations.

What about wheelchairs and walkers?

Certainly, we welcome physically challenged guests. Some of our conference rooms are more restricted in space. Please let us know in advance if you require a walker or wheelchair to be at your sewing station.

If I order a Sail N Sew fabric pack, will it be mailed to me?

Your Sail N Sew fabric pack will be waiting for you on the ship like a little Christmas present. Sit down and start sewing! It's SEW easy!


 903-760-7397

  info@stitchinheaven.com


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